These Terms and Conditions of Sale (TCS) govern the relationship between the car rental agency BOURGUI CARS and any individual or company booking or renting a vehicle (hereinafter “the Client”).
The Client must be at least 21 years old (or according to the vehicle category).
The Client must present a valid driver’s license held for at least 1 year.
A valid ID card or passport is required.
Reservations can be made online, by phone, or directly at the Agency.
If the chosen model is unavailable, the Agency reserves the right to provide an equivalent or upgraded vehicle.
Reservation confirmation may require a deposit or partial payment.
Prices include mandatory insurance unless stated otherwise.
Payment can be made in cash, by bank card, or any other method accepted by the Agency.
Additional charges (fuel, options, delays, uncovered damage) will be billed when the vehicle is returned.
A security deposit may be required before the vehicle is handed over.
It will be refunded at the end of the rental, minus any applicable fees: missing fuel, fines, damages, special cleaning, etc.
The vehicle is delivered clean, in good condition, with the fuel level stated in the contract.
The Client must return it in the same condition.
Any unjustified delay may result in additional charges.
A check-in and check-out inspection report will be completed and signed by both parties.
Cancellation & Fines and Violations
The Client may cancel the reservation by contacting the Agency.
Cancellation fees may apply, especially during high season.
The Client is fully responsible for any fines, violations, or penalties incurred during the rental period.
The Client must immediately contact the Agency.
The Agency will provide roadside assistance and, if necessary, a replacement vehicle depending on availability.
The personal information collected is used solely for managing reservations and rental contracts.
Data is never sold or shared with third parties.
In case of dispute, both parties will first attempt to reach an amicable solution.
Failing that, Moroccan courts shall have exclusive jurisdiction.
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